Privacy Policy

We use a data-minimization approach: we collect only information needed to communicate with you, assess your request, and provide agreed services. We do not sell personal information.

• Contact details you provide (for example: name, email, phone)
• Case-related details shared voluntarily through forms or communication
• Technical information such as browser type, device type, and basic usage data
• Communication records when you contact our team

• To respond to inquiries and provide requested support
• To perform case assessment and service delivery
• To maintain security, prevent misuse, and keep records of communications
• To improve site performance and user experience

Depending on the situation, processing may be based on your consent, steps requested before engagement, performance of services, and legitimate operational needs. You may withdraw consent where applicable, subject to legal and contractual requirements.

We may share information with service providers that help us operate (for example hosting, communications, or analytics), and with relevant third parties where required for your requested service or by law. We do not sell personal information.

We retain information only as long as needed for service delivery, legal obligations, record-keeping, dispute resolution, and security purposes.

We apply administrative, technical, and organizational safeguards designed to protect personal information. No system is absolutely risk-free, but we take reasonable measures appropriate to the nature of the data.

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion where legally available
• Ask questions about how your information is handled

This policy is designed for operations in Canada and may be updated to align with applicable privacy requirements, including federal and provincial obligations where relevant.

Email: support@icaassetmanagement.com
Address: 13 Cape Dorset Crescent, Brampton, ON L6R 3L1, Canada